The IPC Health Care Finder Service can help you find the care you need!


Would you like assistance with daily tasks to help you stay in your home for longer? Are you struggling to understand and access aged care services and don’t have anyone who can help you through the process? The IPC Health Care Finder Service can guide you through

all this and more!

The flexible service means that care finders can meet you wherever you feel comfortable – like your home, the local library or your favourite cafe. We’ll help you understand what aged care services and supports are available for you, including My Aged Care.

Your care finder will ask questions to understand your situation, walk you through the assessment process and assist you to connect with services that best suit your needs. We can also help you find other supports in the community to build social connections, working

with you every step of the way.

Once your services are up and running, we’ll continue to check in with you to make sure you are getting the support and care you need. If circumstances change or your services are no longer meeting your needs, we can help you make changes to better support your journey.

“The IPC Health Care Finder Service is a great program to connect those older people in our community that would otherwise have fallen through the cracks. It allows for support at all stages of the aged care journey,” said Lauren, IPC Health Care Finder Service team member.

IPC can get you set up with services that will help you with:

* personal care like showering and getting dressed

* meal preparation

* shopping

* gardening and home maintenance

* transport

* in home nursing or health care

* health and wellbeing services like podiatry, dietetics, physiotherapy and counselling

* community and social activities

The IPC Health Care Finder Service can support people who:

* are eligible for aged care services; that is people aged over 65 years, Aboriginal and Torres Strait Islander people aged over 50 years and people experiencing or at risk of homelessness

* Don’t have anyone who is able or willing to help them, or who they can trust

* Find it difficult to understand information, make decisions, need help with reading or writing in English and/or speak a language other than English

* Live in Brimbank, Hobsons Bay, Maribyrnong, Melton, Moorabool or Wyndham.

IPC care finders speak a range of languages and can also organise a free interpreter when needed.

“My care finder Celestine has been wonderfully supportive and has given me easy to understand plain English information about the service system. She made me feel listened to and valued as a person,” said one IPC Health Care Finder Service client.

Our care finders will support you every step of the way in your journey. Find out more online at Call us today on 1300 895 589 or email the team at

IPC Health is your local community health care provider in the west, offering a range of integrated services to improve and support our diverse communities’ health and wellbeing needs. With six local campuses and extensive community partnerships, we can help you

identify and reach your goals through integrated and personalised care.

From mental health and family services to volunteering and GP clinics, we also provide outreach, support groups and group classes. Visit our website at for more information and get in touch on 1300 472 432 to see how we can move your health

and wellbeing journey forward, together!