A free new online support service for Victorian parents and carers has been created by the state government.
Earlier this week, Government Services Minister Natalie Hutchins launched the Parents Portal on the Service Victoria platform and app and announced that a digital birth certificate will be piloted later this year.
The portal is a one-stop shop for parents and carers seeking information and resources when planning to have a child. It includes resources on maternal and child health services, early childhood education, playgroups, kindergarten, and critical information on emergency services.
The service is shaped by feedback from Victorian families and carers and includes important information for parents who have a child with a disability and LGBTQI+ parents.
Building on information in the ‘green book’ – a book supplied to parents to track their children’s health and development progress – the portal aims to provide parents with more resources for early childhood and beyond, particularly around key life events and accessing essential healthcare services.
“From pregnancy to the first day of primary school, families need trusted information to help raise our youngest Victorians. This will provide parents with vital information and resources as their families navigate different stages of life,” Ms Hutchins said.
“We know parents are juggling multiple priorities at once, that’s why we’re making it easier for parents to access the information they need when they need it.”
This is the first phase of rollout for the Parents Portal – it will be expanded over time to incorporate new functions and features to respond to the changing needs of Victorian families.
Future features being considered include a personalised navigator to enable new and soon-to-be parents to access personalised content about their child’s current development stage.
A new digital birth certificate will be piloted on the Service Victoria app to make it easier for parents to securely store and show proof of their child’s birth when they need to, such as enrolling their child in three-year-old kinder.
Victorians can visit the portal on the Service Victoria app or at https://service.vic.gov.au/find-services/family-and-child/parent-support
