Until mid-March, Moorabool households may receive a call from an independent market research agency, National Field Services.
This is a chance for the community to let the council know their feedback on the its performance as part of a community satisfaction survey.
In 2024, council’s overall performance score reached its lowest level in 10 years, but ranked significantly higher than the large rural group of councils in overall council direction.
Last year’s survey found that sealed road maintenance, recreational/sporting facilities and community consultation are the top three priorities for improvement, while waste management, appearance of public areas, and family support services are its top performing areas.
Moorabool mayor Paul Tatchell said he hoped the performance of the new council will meet community expectation.
“It’s up to us to bring the new councillors up to speed very quickly so they can be very effective councillors in the first year,“ he said.
“It’s a very disappointing result, I think there’s a bit of hangover from COVID in last year’s term.
“I would expect to see some improvement this year.“
The survey has been designed to assess the performance of council across a range of measures to identify ways to provide improvement or more effective service delivery to residents.
Personal details and individual responses are confidential. Only the overall results are shared with council.
Details: 5366 7100
